Official Document

shan789 Terms & Conditions

By accessing and using the shan789 platform, you are considered to have read and accepted these terms and conditions — please read them carefully before using our services.

1. Introduction and Acceptance

Last Updated: 30 October 2026

These terms and conditions ("Terms") apply to the shan789 platform ("Platform", "Website" or "Service") and all games, financial transactions, and other services ("Services") available on it. By accessing this page, registering an account, or using our Services, you confirm that you have read and accepted these Terms, our Privacy Policy, and our Responsible Gaming Policy.

shan789 is a platform that puts player safety and transparency first. We offer Myanmar players Live Casino, Slots, football betting, Crash games, and card games. As a service provider, we prioritise fair play, personal data protection, and financial loss prevention.

shan789 reserves the right to amend these terms and conditions at any time. Changes take effect from the date they are published on this page, and continued use of the platform after any change constitutes your acceptance of that change.

2. Account Registration and Account Activity

2.1 Age Restriction

The shan789 platform is for players aged 21 and above (21+) only. Anyone under 21 is not permitted to participate in any games. We prioritize the protection of underage players (those under 21), so if any attempt to bypass the age verification is found, the account will be immediately suspended and measures will be put in place to withhold any funds.

2.2 One Account Per Person

Each player may open one account only. If multiple accounts from the same person are found, shan789 reserves the right to close all such accounts and to decide whether any remaining funds will be returned or forfeited.

2.3 Accuracy of Information

It is the player's own responsibility to ensure that all information provided when opening an account is accurate, complete, and valid. If an account is found to have been opened with deliberately false information, shan789 may close the account and remove any rewards and bonus funds.

2.4 Account Security

Your login credentials (username and password) must be kept confidential and must not be shared with anyone. You are responsible for all deposits, bets, and withdrawals made from your account. If you notice any suspicious activity, please notify us immediately through shan789's Live Chat service.

3. Deposit and Withdrawal Rules

3.1 Deposit Methods and Minimum Amount

You can deposit at shan789 via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit per transaction is 5,000 Ks. Deposits below this amount will not be accepted by the platform.

3.2 Withdrawal Conditions

The minimum withdrawal per transaction is 30,000 Ks. Withdrawals are normally processed within 1 hour (Myanmar Standard Time UTC+6:30). Account verification and identity checks must be completed before a withdrawal can be made.

3.3 Source of Funds

All funds deposited into shan789 must come from a legitimate source of income. If money laundering or deposits made with malicious intent are detected, shan789 has the right to close the account and take action in accordance with the law.

Deposits and withdrawals must be made using a payment method registered under the player's name. shan789 does not accept third-party payments.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

A 120% Welcome Bonus is available on your first deposit at shan789, up to a maximum of 300,000 Ks. Before the bonus funds can be withdrawn, a wagering requirement of bonus amount × 20 must be met.

Example —

  • If you deposit 20,000 Ks, you receive a bonus of 24,000 Ks, giving a total balance of 44,000 Ks. Wagering requirement = 24,000 Ks × 20 = 480,000 Ks
  • If you deposit 520,000 Ks, you receive the maximum bonus of 300,000 Ks, giving a total balance of 820,000 Ks. Wagering requirement = 300,000 Ks × 20 = 6,000,000 Ks

4.2 Bonus Claim Rules

  • Each bonus has its own specific wagering requirement and time limit.
  • shan789 reserves the right to decline a bonus and may cancel a bonus for any individual player who does not meet the stated conditions.
  • Bonus funds cannot be withdrawn directly and may only be withdrawn after the wagering requirement has been fully met.
  • shan789 may change or discontinue promotions without prior notice.

4.3 VIP Reward (Cashback)

shan789 has 3 VIP tiers: Bronze, Silver, and Gold. Bronze — 0.3% cashback per week; Silver — 0.5% cashback; Gold — 0.8% cashback. VIP tier is determined by shan789 based on each player's gameplay and activity.

5. Gameplay Rules

5.1 Fair Play

Games on shan789 use Random Number Generator (RNG) technology to ensure fair play. Players must not attempt to manipulate the outcome of any game by any means.

5.2 Software Exploitation

Players must not attempt to hack, breach or otherwise tamper with the platform's software, database or network infrastructure. If this occurs, shan789 has the right to take legal action.

5.3 Loss Period

Players must understand in advance that losses can occur when playing at shan789. Gambling is entertainment, not a way to earn income. shan789 will not refund money that players have lost, but you can read more here about responsible gaming.

5.4 Prohibition on Borrowed-Money Gambling

Players on shan789 may only play with their own money. Borrowing money from a third party with a promise to repay it from winnings is a violation of the platform's terms.

6. Personal Data Protection

shan789 protects players' personal data using SSL encryption technology. We use players' personal information only for financial verification and to deliver our services, and we do not sell or share it with third parties.

For details on how personal data is handled, please visit the Privacy Policy page.

7. shan789 Responsibilities and Limitations

7.1 Service Availability

shan789 strives to keep the platform running at all times, but the service may be temporarily unavailable due to technical maintenance, unexpected events or circumstances beyond our control. shan789 is not responsible for any losses arising from such interruptions.

7.2 Technical Errors

If a technical error (system error) occurs during gameplay and the result cannot be properly determined, shan789 has the right to void the game and return the player's stake. There is no obligation to pay out rewards awarded as a result of an error.

7.3 Force Majeure

shan789 is not responsible for any disruptions or service stoppages caused by natural disasters, military incidents, legal restrictions or any other event outside shan789's control.

8. Responsible Gaming Commitment

shan789 provides tools and mechanisms to help players protect themselves against problem gambling. Players can set their own limits, and anyone who wishes to self-exclude from the service can contact the shan789 Support Team.

For detailed information on responsible gaming and how to set personal limits, visit the Responsible Gaming page.

9. Account Suspension and Related Decisions

9.1 Conditions Under Which shan789 May Suspend an Account

  • When a player is found to have violated these terms and conditions
  • When financial irregularities are detected
  • When fraudulent activity related to account manipulation is suspected
  • When a person under 21 is found to be accessing and playing
  • When activities considered to be operating against shan789's services are suspected

9.2 Player-Initiated Suspension

A player may voluntarily request a temporary account suspension or account changes through shan789 Live Chat. Any remaining balance will be returned in accordance with the withdrawal process.

10. Law and Jurisdiction

Legal matters relating to the shan789 platform shall be resolved in accordance with the laws of the country in which the platform is registered. If an unresolvable dispute arises between shan789 and a player, the player must first contact shan789 Customer Support and work toward a resolution through that channel.

shan789 will not name any specific regulatory authority. We maintain the platform through fair play, SSL protection and transparent financial transactions.

11. Contact and Notifications

If you have any questions about these terms and conditions, shan789's services are available via —

  • Live Chat — 24/7 Burmese-language support with instant responses
  • Email — [email protected]

Any communication sent by shan789 will come from that email address. shan789 is not responsible for any activity outside of shan789's official channels.

By accessing and playing on the shan789 platform, you confirm that you are 21 years of age or older (21+) and that you have read, understood, and agreed to all Terms and Conditions, Privacy Policy, and Responsible Gaming Policy.

Terms and Conditions — What You Should Know

Only players aged 21 and above (21+) may access the shan789 platform. This restriction is in place to protect players. Any violation will result in immediate account closure.

The Wagering Requirement means you must wager 20 times (20x) the bonus amount before you can withdraw it. For example — if you receive a bonus of 24,000 Ks, you must wager 24,000 × 20 = 480,000 Ks before the bonus winnings can be withdrawn.

You can deposit via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum amount per deposit is 5,000 Ks, and the minimum withdrawal amount is 30,000 Ks.

Withdrawals on shan789 are normally processed within 1 hour (Myanmar Standard Time UTC+6:30). Account Verification must be complete before a withdrawal can be made — if it is not, processing may take longer.

The games on shan789 use Random Number Generator (RNG) technology, and their results are determined purely by chance — with no external manipulation involved. "Fair play" is a core policy of shan789.

You may contact shan789 Live Chat (24/7) at any time to request a temporary or permanent account closure. Any remaining balance will be returned according to the payment method on file. For concerns about problem gambling, you may also refer to the Responsible Gaming page.

When shan789 updates the terms and conditions, the "Last Updated" date on this page will be revised and an announcement may be posted on the platform. Continuing to use shan789 after any changes constitutes your acceptance of those changes.