shan789 Privacy Policy
This policy explains how we collect, use, and protect the personal data you share on the shan789 platform. Your data is kept securely through SSL encryption and a strict data management system.
Privacy Policy Introduction
The shan789 platform places special priority on protecting players' personal data. This Privacy Policy ("Policy") explains what information we collect when you interact with the shan789 website (https://shan789.wine), what it is used for, and how it is protected.
By continuing to use this website, you are considered to have accepted the terms of this Policy. The Policy may be updated at any time, and any changes will be published on this page. We encourage you to review this Policy from time to time.
In this Policy, "we", "our", and "platform" refer to the entire shan789 service. "You" and "user" refer to anyone who visits this website or plays using an account.
Information We Collect
2.1 Information you provide directly
When you register an account and play on shan789, the personal data we collect from you includes —
- Full name
- Date of birth (to verify you are 21 or older)
- Email address
- Contact Phone Number
- Payment information (KBZPay, Wave Money, AYA Pay, CB Pay, bank account)
- National ID or citizenship card information for KYC (Know Your Customer) verification
- Messages sent when contacting customer support
2.2 Automatically Collected Information
When you visit the website, our servers automatically record the following technical information —
- IP address
- Browser type and version
- Computer / mobile device information
- Clicks, access logs and play history on the website
- Data collected from cookies and similar tracking technologies
- Play history in football, Live Casino, Slots and Crash games
2.3 Information Received from Third Parties
We may share necessary information with financial service providers we work with, as required by law, to verify your KYC and check financial limits. Any information received in this way will be handled in accordance with this policy.
How We Use Your Information
We use the information we collect only for the following purposes —
- Account Management — To create, maintain and run security checks on your shan789 account
- Financial Transactions — To process deposits, withdrawals and refunds (deposits from 5,000 Ks, withdrawals processed within 1 hour)
- Customer Support — To answer your queries via 24/7 Burmese-language Live Chat and email service
- Legal Compliance — In accordance with KYC checks, anti-money laundering regulations and related requirements
- Platform Improvement — To analyse player behaviour patterns and provide better game options and services
- Security — To protect against system abuse, attacks and fraud
- Communications — To send personalised promotions, bonus notifications and official service announcements
We will not use your information for any purpose beyond what is stated here, and we will not sell or pass it to third-party marketing companies.
Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small data files stored in your browser or device by a website. They help remember your preferences and improve your experience on the website.
4.2 Types of Cookies We Use
- Essential Cookies — Required for the website to function properly; blocking these cookies will prevent the website from working correctly
- Performance Cookies — Collected to understand how the website is being used; this data does not include any personally identifiable information
- Functional Cookies — Used to remember your preferences and login details; rejecting these cookies may affect some features of the website
4.3 Managing Cookies
You can manage cookies through your browser settings. Please note that blocking cookies entirely may affect your access to shan789 and certain functions.
Information Sharing and Disclosure
shan789 will not sell your personal information to any third-party advertising company or for profit. However, we may share necessary information in the following circumstances —
- Service Providers — Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer) and IT infrastructure providers; they operate only within the scope of our instructions
- Legal Requirements — We will disclose information when required to do so under applicable laws and regulations
- Anti-Money Laundering — To carry out AML (Anti-Money Laundering) and KYC (Know Your Customer) programmes
- Business Succession — If the shan789 platform is merged or acquired, data may be transferred, but only in a manner consistent with this policy
- Your Consent — If sharing is needed for any purpose not stated here, your explicit consent will be obtained in advance
Data Security Measures
6.1 Technical Safeguards
shan789 has put in place appropriate technical measures in the industry to protect your personal data from unauthorized access, disclosure, alteration, or destruction —
- SSL (Secure Socket Layer) Encryption — all data transfers between your browser and our server are encrypted
- Firewall and Intrusion Detection System (IDS) — to protect servers from external access
- Database Encryption — sensitive personal data is encrypted within the database
- Access Control — restricted so that only authorized staff can access your data
- Regular Security Audits — we conduct periodic security checks on our platform
6.2 Data Retention Period
We will retain your personal data for as long as required by law and to provide our services. After an account is closed, certain data may continue to be retained for the legally required period due to record-keeping obligations.
Your Data Rights
The shan789 platform respects and upholds the following rights regarding your personal data —
- Right to Access — you can request to know what data we hold about you
- Right to Rectification — you can request corrections to inaccurate or incomplete personal data
- Right to Erasure — you can request deletion of your personal data to the extent permitted by law
- Right to Restriction — you can request that we limit the processing of your data in certain circumstances
- Right to Data Portability — you can request the data you have provided to us in a readable format for transfer elsewhere
- Right to Withdraw Consent — you can withdraw consent given for marketing communications at any time
To exercise any of these rights, contact the shan789 support team at [email protected] and state your request. We will respond as quickly as possible.
Protection for Under 21
shan789 services are intended for adults aged 21 and above only. If we become aware that personal data belonging to anyone under 21 has been collected, we will remove it immediately and close their account.
If you find that a minor has registered an account on shan789, please notify us immediately at [email protected]. We will take action and handle all related data accordingly.
Policy Changes
shan789 may update or amend this Privacy Policy at any time. For significant changes, notice will be posted on the website and the effective date will be updated at the top of this page.
Continuing to use the shan789 website after any amendments have been made will be taken as acceptance of the updated policy. We promise never to make changes without prior notice.
Previous versions of this policy are kept in the website archive and can be accessed upon request.
Contact Us
If you have questions, data requests, or complaints regarding this Privacy Policy, you can reach the shan789 data protection team through the following channels —
- Email — [email protected]
- Live Chat — 24/7 Burmese-language Live Chat service on the shan789 website
We will respond as quickly as possible and handle your request accordingly.
Privacy Protection — Questions & Answers
Still have a question?
shan789's 24/7 Burmese-language Live Chat is ready to answer any privacy-related questions
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